Get in Touch With Us

Got a question about one of our poker site reviews, spotted something that needs updating, or want to flag a concern? Here is how to reach the team behind judsontoddallen.com and what you can expect once you do.

How to Reach the Team

Email is the best way to get in touch. We read every message and try to reply within a couple of working days. Send your note to [email protected] and include a short line on what your message is about — that alone helps us route it to the right person and reply faster.

We don't offer a phone line or live chat for site enquiries, and we're not able to help with account issues, deposits, withdrawals or verification on any of the poker sites we cover — those questions need to go directly to the operator's own support team, since we don't have access to player accounts or transaction details.

What This Site Can and Cannot Help With

Being an independent review site rather than an operator, there are limits to what we can act on. Here's a quick breakdown:

• We can help with: questions about how we score and rank poker sites, corrections to bonus terms or facts in our reviews, suggestions for sites or topics to cover, and general feedback on the site itself.
• We can't help with: disputes over a specific deposit, withdrawal or bonus on a poker site — those need to be raised with the operator directly; account recovery or password resets for any brand we review; or anything requiring access to a player's personal account.

Reasons Readers Get in Touch

Most messages we receive fall into one of these categories:

• Review accuracy — bonus terms, rake structures, deposit methods and licensing details change over time. If something in a review looks out of date, telling us the specific detail helps us verify and correct it quickly.
• Coverage requests — if there's a poker room, payment method or region you'd like us to look at, including how we handle non-GamStop casinos, let us know.
• Commercial and partnership enquiries — operators or affiliates wanting to discuss listings should introduce themselves and outline the proposal clearly.
• General feedback — praise, criticism or suggestions on how the site could work better for players comparing their options.

A Word on Editorial Independence

Poker Sites may earn a commission when readers sign up to a poker site through links on this site. That relationship never decides how a brand is ranked or reviewed — our ratings reflect factors like traffic, game variety, payment options and bonus terms, assessed the same way across every operator we cover. If you have questions about how a particular ranking was reached, we're happy to explain the reasoning behind it.

If You or Someone You Know Needs Support

All the poker sites listed on judsontoddallen.com are for players 21 and over (18+ in the small number of states where that's the legal minimum). If gambling has stopped being fun, or you're worried about your own play or someone else's, contact the National Problem Gambling Helpline at 1-800-GAMBLER for free, confidential support. Please mention in your message if you'd like us to point you toward state-specific resources or self-exclusion programs — we take these enquiries seriously and will respond with care rather than a form reply.

What Happens After You Send a Message

Every email is read by a person, not a bot. We aim to reply within two working days, though it can take a little longer during busy periods. If your message needs input from someone else on the team — for example, a factual query about a specific site's licensing — we'll follow up once we've checked rather than send a placeholder response.

Thanks for taking the time to read this far. Whether it's a correction, a question, or just a thought on how we could do this better, we'd genuinely like to hear it.